Do you offer private tours?
Yes! We ask for a minimum headcount of 6 people, or the equivalent flat rate of $90 if you have less than 6 people. Group rates are available. To inquire about a private tour or group rates, just drop us a note. You can find our contact information here.
Are tours family friendly?
We consider our tours to be family friendly, however we always suggest that parents and guardians use discretion when determining if a tour will be appropriate for their children. Tour material is all based on historic fact, and history can be… messy sometimes. It is not our goal to make people uncomfortable, but we will not sugar-coat the facts either. If you have questions or concerns about the material that will be shared on any given tour, please contact us. You can find our contact information here.
What’s your rainy day policy?
All of our tours run rain or shine, except in cases of severe weather. You may opt to re-schedule your tour to another day, tour availability permitting. Refunds will only be offered if a tour is cancelled by Richmond Historic Haunts staff due to severe weather conditions.
I missed my tour, can I get a refund?
We’re sorry, but all sales are final unless a tour is cancelled due to severe weather. If you contact us at least 24 hours before a tour, we can work to reschedule your tickets to another time/date.
Please note that you are free to gift or resell your tickets to someone else if you’re unable to join us. If you opt to pass along your tickets, the original purchaser should contact Richmond Historic Haunts with the name of the person who will be using the tickets.
My question isn’t answered here…
No problem! Send us a message and we’ll get you taken care of. You can find our contact information here.